GDPR Compliance

Last updated: January 2024

Our Commitment to GDPR

nonconootr is committed to ensuring compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. We take the protection of your personal data seriously and have implemented measures to ensure your data is handled lawfully, fairly, and transparently.

Data Controller

nonconootr acts as the data controller for personal information collected through our website and services. This means we determine the purposes and means of processing your personal data.

Contact details:
nonconootr
15 Cathedral Road
Cardiff CF11 9HA
United Kingdom
Email: [email protected]

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Consent: Where you have given clear consent for us to process your personal data for specific purposes, such as receiving marketing communications.
• Contract: Where processing is necessary for the performance of a contract with you, such as providing educational services you have enrolled in.
• Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving our services, provided these interests do not override your fundamental rights and freedoms.
• Legal Obligation: Where processing is necessary to comply with legal obligations.

Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

Right of Access

You have the right to request copies of your personal data. We may charge a small fee for this service in certain circumstances.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions. This is also known as the "right to be forgotten".

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions, particularly where we rely on legitimate interests as the legal basis.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month. If your request is complex or you have made multiple requests, we may extend this period by a further two months, but we will inform you of this within the first month.

There is no fee for exercising your rights in most circumstances. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

Data Transfers

We primarily store and process data within the United Kingdom. If we transfer personal data outside the UK, we ensure appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses approved by the relevant authorities.

Data Security

We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data where appropriate
• Regular assessment of our security measures
• Staff training on data protection
• Access controls limiting who can access personal data

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you directly.

Complaints

If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the issue. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk

Updates to This Information

We may update this GDPR information from time to time. Any changes will be posted on this page with an updated revision date.